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Privacy Policy

Privacy Policy

Last Updated: March 6, 2026

RZFT SOLUTIONS LLC (“we,” “us,” or “our”) operates the e-commerce brand Nuflos. We want you to be familiar with how we collect, use, and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:

  • Websites operated by us from which you are accessing this Privacy Policy, including nuflos.com (collectively, the “Websites”);

  • Our official social media pages that we control (collectively, our “Social Media Pages”);

  • HTML-formatted email messages and SMS/text messages that we send to you that link to this Privacy Policy; and

  • Offline business interactions you have with us (e.g., customer service calls, events).

Collectively, we refer to the Websites, Social Media Pages, emails, texts, and offline interactions as the “Services.”

1. Personal Information We Collect

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. We collect several categories of data depending on how you interact with our Services.

A. Information You Provide Voluntarily

  • Identifiers & Contact Details: First and last name, email address, phone number, and account credentials.

  • Commercial & Transaction Information: Shipping address, billing address, payment card details (processed securely via our third-party processors like Shopify Payments), purchase history, and subscription details.

  • Preferences & Communications: Your marketing choices, communication preferences, and records of your interactions with customer support.

B. Automatically Collected Data & Tracking Technologies

  • Online Activity Data: Pages viewed, items added to cart, time spent on our site, navigation paths, and email/SMS engagement (opens, clicks).

  • Device & Browser Information: IP address, MAC address, computer/device type, screen resolution, operating system version, and browser type.

  • Cookies and Tracking Tools: We use cookies, pixels, and web beacons to facilitate site navigation, display information effectively, personalize your experience, and serve targeted ads.

  • Analytics: We use Google Analytics to evaluate site usage. You can opt out of Google Analytics across all sites at tools.google.com/dlpage/gaoptout.

C. Sensitive Personal Information

  • Precise Geolocation: By using our Services, your device may transmit precise physical location data (derived via satellite, cell tower, or WiFi signals). We use this data only to calculate localized shipping, prevent cross-border fraud, and show correct currency values. We do not use or disclose this sensitive data for purpose-carving profiles or unauthorized secondary purposes.

2. How We Use Personal Information

We process your data based on several legal frameworks, depending on your location (including the performance of a contract, legitimate business interests, legal compliance, or your explicit consent):

Purpose Examples & Legal Basis
Fulfilling Orders & Services Processing payments, shipping products, managing subscriptions, and sending transactional notifications. (Performance of Contract)
Customer Support & Ops Troubleshooting technical issues, system optimization, and monitoring checkout errors. (Legitimate Business Interests)
Marketing & Personalization Sending promotional emails and text messages, and tailoring onsite offers and dynamic product recommendations. (Consent / Legitimate Interests)
Targeted Advertising Serving behavioral ads across third-party platforms (Meta, Google, TikTok). (Consent / Opt-out Availability)
Security, Fraud, & Compliance Detecting payment fraud, verifying identity, performing internal audits, and complying with lawful court orders. (Legal Obligation / Security)

3. How We Disclose Personal Information

We do not sell your personal data for monetary business gains. However, we share data with trusted third parties to run our business efficiently:

  • Core Service Providers: Companies that provide critical infrastructure, including Shopify (our e-commerce platform), specialized payment processors, fulfillment warehouses, and shipping carriers.

  • Marketing & Advertising Partners: Ad networks, social media platforms, and data analytics providers to help us run target-optimized campaigns.

  • Professional Advisors: Accountants, legal counsel, and insurers when necessary to protect our operations.

  • Legal & Government Authorities: When strictly required by law, subpoena, or government regulation.

  • Corporate Transfers: In connection with any reorganization, merger, sale, joint venture, or assignment of our business assets.

⚠️ CRITICAL SMS DISCLOSURE (Carrier Compliance): Notwithstanding any other provision in this Privacy Policy, your mobile text messaging originator opt-in data and consent will not be shared, sold, or rented to any third parties or affiliates for marketing or promotional purposes.

4. Nuflos Text Messaging Program (SMS)

By providing your mobile phone number and opting into our text messaging program, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Nuflos at the number provided. Consent is not a condition of purchase.

  • To Opt Out: Reply STOP to any text message we send. You will receive a single final confirmation message verifying your opt-out.

  • For Support: Reply HELP to any message, or email us directly at help@nuflos.com.

  • Rates & Frequency: Message frequency varies. Sign-up, standard data, and messaging rates applied by your wireless carrier remain your sole responsibility.

5. Regional Rights and Disclosures

A. United States Consumers (CA, TX, VA, CO, CT, UT)

State laws grant US residents specific controls over their data. Depending on your state of residence, you possess the following rights:

  • Right to Know/Access: Request details about the categories and specific pieces of personal data we have collected about you.

  • Right to Delete: Request the deletion of personal information we have collected, subject to legal exceptions (e.g., fulfilling an ongoing order).

  • Right to Correct: Request corrections to inaccurate personal information.

  • Right to Opt-Out of Targeted Advertising / "Sharing": We disclose internet activity data to ad platforms to run retargeting ads. This may be legally defined as "sharing" or "selling." You may opt out of this by contacting us or utilizing a recognized Global Privacy Control (GPC) signal on your browser.

  • Non-Discrimination: We will never penalize or discriminate against you for exercising your privacy rights.

B. United Kingdom (UK GDPR) & European Union Residents

If you reside in the UK or EEA, you are entitled to the following rights under the GDPR:

  • You have the right to object to our processing of your data, or request data portability.

  • International Transfers: Because we are located in the United States, your personal data will be transferred across borders. We use Standard Contractual Clauses (SCCs) and robust encryption methods to ensure your data receives an equivalent level of protection as it would within the UK/EEA.

  • Complaints: You have the right to lodge a complaint with your local data protection authority (such as the UK Information Commissioner’s Office - ICO).

C. Canada (PIPEDA & Quebec Law 25)

  • Your data is collected and processed based on explicit or implied consent, which can be withdrawn at any time.

  • We use third-party service providers (like Shopify) outside of Canada (primarily in the US) to process and store your information, where it may be accessible to foreign law enforcement under local statutes.

  • Our designated Privacy Compliance Officer can be reached directly at legal@nuflos.com for any accountability inquiries.

D. Australia & New Zealand Consumers

  • We handle your personal information in accordance with the Australian Privacy Principles (APPs) and the New Zealand Privacy Act 2020.

  • By using our Services, you acknowledge and agree that your data will be transferred and stored outside of your country (predominantly to servers located in the United States and Canada via Shopify infrastructure).

  • If you wish to complain about a breach of the local privacy principles, contact us using the details below. We will respond within 30 days.

6. Retention and Security

We maintain reasonable and industry-standard administrative, technical, and physical safeguards designed to protect personal information.

We retain your personal data only for as long as necessary to fulfill the operational purposes outlined in this Policy, manage your active customer account, handle legal disputes, or satisfy structural tax requirements.

7. Children's Privacy

Our Services are designed exclusively for adults. We do not knowingly market to or collect personal information from individuals under the age of 13 (or under 16 in the UK/EEA). If we learn that a child under these ages has provided us with personal data, we will purge it immediately.

8. Contacting Us

If you have questions, wish to file a complaint, or want to exercise your legal privacy rights, please contact our legal and support team:

  • General Support: help@nuflos.com

  • Privacy & Legal Inquiries: legal@nuflos.com

  • Mailing Address:

    RZFT SOLUTIONS LLC

    1309 Coffeen Avenue STE 17593

    Sheridan, Wyoming 82801

    United States